TrustFall - Confidence to rise

Privacy Policy

Last Updated:

TrustFall App LLC ("We," "Us," or "Our") operates TrustFall (the "Service"), a business-to-business communications platform for local shopping and networking. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Service.This policy applies to all users, including businesses, organizations, and their authorized representatives.

1. Information We Collect

We collect the following types of personal data:

  • Account Information: When you create an account, we collect your name, email address, business name, job title, contact details, and account credentials. You may also provide optional information, such as a profile photo or business description.
  • Usage Data: We collect data about your interactions with the Service, such as pages visited, features used, and content posted.
  • Transaction Information: If you make payments for premium features, we collect billing details, such as payment method and transaction history.
  • Communications Data: We collect the content of your communications with us or other users through the Service, such as messages or support requests.
  • Device & Technical Data: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
  • Third-Party Data: We may receive data about you from third parties, such as social media platforms or marketing partners, if you link your account or consent to such data sharing.
2. How We Collect Information

We collect information:

  • Directly from you when you provide it, such as during account registration or communications.
  • Automatically through cookies, web beacons, and similar technologies when you use the Service.
  • From third parties, such as partners or service providers, with your consent or as permitted by law.
3.How We Use Your Information

We use your personal data to:

  • Provide, operate, and improve the Service, including facilitating networking and local shopping features.
  • Process payments and manage subscriptions.
  • Communicate with you, including sending service-related announcements, updates, or promotional messages (with opt-out options for marketing communications).
  • Analyze usage patterns to enhance user experience and platform functionality.
  • Prevent fraud, secure the Service, and comply with legal obligations.
  • Personalize your experience, such as recommending relevant businesses or content.
4. How We Share Your Information

We may share your personal data:

  • With Other Users: Your business profile, including business name, description, and contact details, may be visible to other users to facilitate networking and local shopping.
  • With Service Providers: We share data with trusted vendors (e.g., payment processors, cloud hosting providers) to perform functions like hosting, analytics, or customer support, under strict confidentiality agreements.
  • For Legal Purposes: We may disclose data to comply with legal obligations, respond to government requests, or protect our rights, users, or third parties.
  • In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred, with notice provided to affected users.
  • With Affiliates: We may share data with our affiliates for purposes consistent with this Privacy Policy.

We do not sell your personal data to third parties.

5.Your Choices
  • Account Information: You can update or delete your account information through the Service’s settings or by contacting us.
  • Marketing Communications: You may opt out of marketing emails by following the unsubscribe instructions in those emails.
  • Cookies: You can manage cookie preferences through your browser settings, though this may affect the functionality of the Service.
  • Data Access and Deletion: You may request access to, correction of, or deletion of your personal data, subject to legal requirements, by contacting us.
6.Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

7.Data Retention

We retain your personal data for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. Account data is typically deleted within 30 days of account termination, unless required for legal purposes.

8.International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States, where our servers or service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9.Children’s Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us to have it removed.

10.Compliance with Laws

We comply with applicable data privacy laws, including:

  • GDPR (European Union): If you are in the EU, you have rights to access, rectify, erase, restrict, or port your data, and to object to certain processing.
  • CCPA/CPRA (California): If you are a California resident, you have rights to know, delete, and opt out of the sale of your personal data (we do not sell data).
  • CalOPPA: We conspicuously post this Privacy Policy and include “Privacy” in the title and link text.
11.Third-Party Services

The Service may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal data.

12.Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on the Service or via email. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

13.Contact Information

For questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Email: TFapp@trustfallapp.com
Address: 900 Thistle Ct, Collbran, CO 81624

If you are not satisfied with our response, you may contact your local data protection authority.